The CHC52025 Diploma of Community Services (Case Management) is a nationally recognised AQF Level 5 qualification that reflects the role of community services workers involved in the delivery, management, and coordination of person-centred services to individuals, groups, and communities. Workers at this level operate with specialised skills, work autonomously within their scope of practice, and may supervise other workers or volunteers while undertaking case management and program coordination.

At WMIT (West Melbourne Institute of Technology), this Diploma of Community Services Melbourne is CRICOS-registered under code 118796A, making it fully approved for international students studying on an Australian Student Visa. It is delivered face-to-face at WMIT's campus at Level 10, 474 Flinders St, Melbourne VIC 3000.

WMIT's entry requirements for the CHC52025 Diploma of Community Services Melbourne are:

• Be 18 years or older at commencement
• Hold an Academic IELTS band score of 6.0 or equivalent
• Completion of Australian Year 12 or equivalent
• Basic computer skills — Microsoft Word and effective internet research ability

All students complete an LLN (Language, Literacy and Numeracy) assessment at orientation to identify the support required to help them complete the qualification successfully within the required timeframe. This course is open to students entering the community services sector for the first time as well as those with prior industry experience.

The Diploma of Community Services Melbourne at WMIT is delivered over 104 weeks total, structured as:

• 60 weeks of course delivery, including 20 weeks of practical placement
• 24 weeks of scheduled holidays
• On-campus face-to-face training of 20 hours per week, plus approximately 10 hours of self-study and 5 hours of homework/assessment per week

Training is delivered face-to-face at Level 10, 474 Flinders St, Melbourne VIC 3000. Class sessions combine practical and theoretical components, with workplace practices and environments regularly simulated for skills-based assessment. International students must attend all scheduled classes to comply with their Student Visa attendance conditions. Learner Guides for each unit are included in course fees.

Graduates of the CHC52025 Diploma of Community Services at WMIT are qualified to apply for roles across the community services sector, including:

• Case Worker or Manager — coordinating and delivering person-centred support to individuals and families
• Client Service Assessor — assessing client needs and developing appropriate service plans
• Community Services Worker — supporting individuals, groups, and communities to improve wellbeing
• Early Intervention Worker — working with individuals and families to address needs before they escalate
• Family Support Worker — providing practical and emotional support to families facing hardship
• Welfare Worker — connecting clients with services and advocating on their behalf

The community services and social assistance sector remains one of Australia's fastest-growing employment areas, making this case management course in Melbourne a strong long-term career investment.

After completing the CHC52025 Diploma of Community Services, graduates can progress to:

• Advanced Diploma of Community Sector Management — the most direct progression, building on case management and coordination skills with advanced leadership and sector management capability
• Any other relevant qualification at Advanced Diploma level in the community services or related sector

Progressing to an Advanced Diploma further strengthens your qualification profile and career trajectory within Australia's community services sector. Speak with WMIT's admissions team about current pathway options available at the Melbourne campus.

Yes. The CHC52025 Diploma of Community Services at WMIT includes dedicated training across 15 units (12 core + 3 electives), covering some of the most critical competencies in the community services sector:

• Facilitate and review case management (CHCCSM013) — core case management skills used across community and social services
• Recognise and respond to crisis situations (CHCCCS019) — preparing students to identify and respond appropriately to client crises
• Recognise and respond appropriately to domestic and family violence (CHCDFV001) — a core unit addressing one of the sector's most sensitive and in-demand practice areas
• Assess co-existing needs (CHCCCS004) and Develop and implement service programs (CHCCCS007) — building program coordination and client assessment skills

All units are assessed through a combination of written questions, projects, case studies, role plays, research, and reports, alongside supervised workplace observation during the placement component.

The complete fee breakdown for the Diploma of Community Services Melbourne at WMIT is:

• Total Tuition Fee: $24,750.00
• Total Non-Tuition Fee: $250.00 (non-refundable enrolment deposit, payable before commencement)

Tuition is paid in 6–8 instalments of $2,000–$3,000 before the start of every term. Fees include all training, assessment, and required resources and textbooks. Additional costs such as document copies ($50 per document, $70 express post) and printing (15c/page on campus) may also apply. For RPL applicants: Application Fee $250 plus $400 per unit of competency. Nationally Recognised Training does not incur GST. Please refer to the WMIT Student Handbook for the full Fees and Refunds Policy.

Yes. The Diploma of Community Services at WMIT is fully CRICOS-registered (Code: 118796A), approved for international students studying on an Australian Student Visa. WMIT (RTO 45639 · CRICOS 03874C) provides comprehensive support throughout the 104-week course, including:

• LLN assessment and Individual Support Plan at orientation
• Mentoring from trainers with community services industry experience
• Additional classes, tutorials, and workshops
• Computer and technology support
• Coordination of work placement in approved Melbourne community services organisations
• Referral to external support services

To enquire or apply, email info@wmit.edu.au, call +61 3 9131 8789, or apply directly at admissions.wmit.edu.au.

The training package requires candidates to complete a minimum of 200 hours of work placement in a regulated Community Services Organisation. WMIT goes beyond this minimum, organising up to 400 hours of placement for its students — giving graduates significantly more practical, real-world experience than the industry baseline.

Placement can only be conducted in a Community Services Organisation that has entered into a formal work placement agreement with WMIT. Students complete placement assessment tasks via a vocational logbook, are supervised by a workplace supervisor, and receive regular visits from a WMIT trainer/assessor throughout the placement period.

Yes. WMIT offers both Course Credit and Recognition of Prior Learning (RPL) for the CHC52025 Diploma of Community Services.

• Course Credit — WMIT can grant credit for units of competency already completed with another RTO or authorised issuing organisation, where equivalence can be established. There is no charge to apply for Credit.
• RPL — for skills and knowledge gained through work and life experience. Assessed at $400 per unit of competency, plus a $250 application fee. Applications should ideally be submitted at enrolment but may be lodged up to 2 weeks into the course.

If Credit or RPL is granted, course duration will be adjusted and confirmed in writing. A WMIT trainer/assessor will guide you through the process. Please refer to the WMIT Student Handbook for full policy details.